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SENWAION

Care, made beautifully simple.

Thoughtful everyday skincare from Senwaion.

Customer support
service@senwaion.com
senwaion.com

INFORMATION

Shop the collection About Us Contact Us Privacy Notice Return & Refund Policy Shipping Policy Terms of Service

BUSINESS INFORMATION

Yancheng Xiaohongniang Culture Technology Co., Ltd.
Yancheng Xiaohongniang Culture Technology Co., Ltd.

Unified Social Credit Code: 91320902MA20WE9E5R

Room 01 (B), 8th Floor, Yanzhi Youwu Internet Celebrity Livestream Base, No. 208 Haiyang Road, Yandu District, Yancheng, Jiangsu Province, China.

About Us

About Senwaion

Senwaion is an independent online brand operated by Yancheng Xiaohongniang Culture Technology Co., Ltd. We curate thoughtful, functional everyday products and present them through a clear, dependable shopping experience.

Our goal is simple: make useful products easier to discover, understand, and enjoy. We provide straightforward product information, responsive customer support, and practical order assistance from checkout through delivery.

Senwaion operates through senwaion.com. For questions about products, orders, delivery, returns, or privacy, contact service@senwaion.com.

Business operator
Yancheng Xiaohongniang Culture Technology Co., Ltd.
Yancheng Xiaohongniang Culture Technology Co., Ltd.
Unified Social Credit Code: 91320902MA20WE9E5R

Room 01 (B), 8th Floor, Yanzhi Youwu Internet Celebrity Livestream Base, No. 208 Haiyang Road, Yandu District, Yancheng, Jiangsu Province, China.

Privacy Notice

Last updated: October 16, 2026

Senwaion and its business operator, Yancheng Xiaohongniang Culture Technology Co., Ltd., collect and use information to operate senwaion.com, process orders and payments, arrange delivery, provide customer support, prevent fraud, improve the store, comply with legal obligations, and send marketing communications where permitted.

We may collect your name, email address, phone number, billing and shipping address, order details, support messages, payment and transaction information processed by payment providers, and technical information such as IP address, browser, device, pages viewed, and cookies. We share information with Shopify, payment processors, fulfillment and delivery providers, customer-support providers, analytics providers, and marketing providers where enabled. We may also disclose information when required by law or to protect our rights, customers, or services.

You can manage cookies through your browser and available privacy controls. Depending on your location, you may request access to, correction or deletion of your information, a copy of your information, or restriction or objection to certain processing. Contact service@senwaion.com. Your information may be processed internationally by Shopify and our service providers. We retain it as reasonably necessary for services, records, disputes, security, and legal obligations.

Return & Refund Policy

Last updated: October 16, 2026

Return requests may be made within 30 days after delivery. For hygiene and product-safety reasons, skincare products must be unopened, unused, and in original packaging for a change-of-mind return, unless the item is damaged, defective, incorrect, or applicable law provides otherwise.

Contact service@senwaion.com before sending anything back and include your order number. For approved change-of-mind returns, the customer is responsible for return shipping. If an item arrives damaged, defective, or incorrect, contact us promptly with details and photos so we can arrange an appropriate resolution. Original shipping charges are not refundable unless required by law. Approved refunds are issued to the original payment method after inspection. Statutory consumer rights are unaffected.

Shipping Policy

Last updated: October 16, 2026

Orders are prepared after payment is confirmed. Processing and dispatch timing may vary with product availability, order volume, holidays, and operational conditions. Available destinations, shipping methods, charges, and any applicable taxes or duties are shown at checkout for the address entered.

Delivery estimates are guidance and are not guaranteed. Carrier operations, customs, weather, address issues, and other events outside our control may cause delays. Tracking details are sent when available. Please check your address before ordering. Contact service@senwaion.com promptly if you notice an error or if a parcel is delayed, marked delivered but not received, or arrives damaged.

Terms of Service

Last updated: October 16, 2026

These Terms govern your use of senwaion.com and purchases from Senwaion, operated by Yancheng Xiaohongniang Culture Technology Co., Ltd. By using the store or placing an order, you agree to these Terms and the policies linked here.

Use the store lawfully and provide accurate order information. Product details, availability, and prices may change. Submitting an order is an offer to purchase; we may decline or cancel an order where permitted by law, including where a product is unavailable, a listing contains an error, or payment cannot be verified. If we cancel after payment, we will arrange a refund for cancelled items. Shipping, returns, and refunds are governed by the policies above.

Store text, design, logos, images, and other content are owned by or licensed to Senwaion and may not be copied for commercial use without permission. The store may use third-party services subject to their own terms. Nothing in these Terms excludes consumer rights or liability that cannot legally be excluded or limited. Questions: service@senwaion.com.

Contact Information

Senwaion
Yancheng Xiaohongniang Culture Technology Co., Ltd. (Yancheng Xiaohongniang Culture Technology Co., Ltd.)
Unified Social Credit Code: 91320902MA20WE9E5R
Room 01 (B), 8th Floor, Yanzhi Youwu Internet Celebrity Livestream Base, No. 208 Haiyang Road, Yandu District, Yancheng, Jiangsu Province, China.

Website: senwaion.com
Email: service@senwaion.com

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